By 2027, establish and maintain an EV Help Desk to field EV- and emerging mobility-related inquiries from the public, property owners, and charging providers, and fund ongoing, targeted education on the benefits of EVs and available incentives.

Equity impacts

ZEVs can be out of reach for many in EJ communities. Increasing ZEV use may have an impact on housing affordability if not carefully protected. A strong community voice is needed to ensure that the push towards ZEVs is done in a way that considers the needs and priorities of EJ communities. Historically, the adoption of ZEV technologies is greater in more affluent and wellresourced communities, often excluding or leaving behind EJ communities. Many opportunities also exist for workforce development and economic opportunities but are currently limited for EJ communities. ZEV vehicle-to-grid technology can strengthen community resilience although adoption remains uneven and inequitable.

Recommendations

• Implement targeted outreach and education, as well as workforce development programs that benefit EJ communities.
• Ensure EV incentives do not cause an undue burden on EJ communities and look for ways to reduce barriers to EV ownership in EJ communities.
• Where feasible, push to incorporate more community feedback, and target EJ communities for their input on ZEV incentives.
• Prioritize programs and incentives for EJ communities to take advantage of ZEV benefits.
• Focus incentives for EJ communities and build outreach and education to highlight resiliency benefits of ZEVs.

Partly reflected in the final plan. TR-3-1 prioritizes curbside charging in multifamily neighborhoods; TR-3-12 funds targeted education; TR-2-8 continues low-income e-bike incentives.